Covid-19 Shipping Delays – Please Read
Due to the Covid-19 global pandemic, airlines have cancelled flights resulting in a massive disruption to postal services worldwide. Orders are taking between two to four times longer to arrive. You should only purchase if you are totally comfortable with these shipping delays.
If your shipping country does not up in the shipping address menu then that country is temporarily suspended until we can deliver there again.
We will update any changes here and on our home page. Thank you for understanding that delivery timeframes are out of our control.
We are working hard to get orders to you safely and to keep you up to date on the changes we’ve made during this time.
We are working closely with our delivery partners to ensure all deliveries arrive safely and as soon as possible. The well being of our customers is a top priority and all necessary precautions are being taken to ensure the safety of both customers and couriers during this time.
We are currently unable to ship your order as quickly as usual. The reason is, on the one hand, the increased demand at the moment and, on the other, the adjustment of our internal capacities to protect employees. To ensure their safety, we carry out additional health and hygiene measures in our logistics center. Unfortunately, this means that we currently need longer to process your order than you are used to. We therefore ask for your understanding and assure you that we will do everything to ensure that you receive your order as soon as possible.
We are doing all we can to ensure that your orders get to you as fast as we can, but we know that you, our lovely customers, will understand if there is a bit of a delay whilst we adjust to new ways of working.
If you have any questions our customer care team are here as always. You can reach them by here: Customer Support